Facilities management in London, from one team
Facilities management, often shortened to FM, is the work of keeping a building safe, clean, functional and well looked after. Instead of dealing with a separate contractor for every problem, a facilities management company coordinates the trades and services a property needs. If you are looking for a facilities management company in London, Nettoyer Property Services London is built around exactly that idea: one call, every trade.
FM services in London are usually described as hard or soft. Hard facilities management covers the building fabric and fixed systems: repairs and building maintenance, safety, testing and compliance, and property condition reports. Soft facilities management covers the services that keep a building pleasant and usable: cleaning, grounds and exterior upkeep, pest control, security and access, and waste and recycling. Most properties need a mix of both, which is why we group our eight service categories under these two headings.
Who facilities management is for
Our clients include managing agents, landlords, residential blocks, offices, retail units and mixed-use buildings, as well as homeowners who want property maintenance in London without finding and supervising several tradespeople. A managing agent with a portfolio of blocks needs the same thing as a small office: a dependable contact who can arrange block management maintenance, answer questions and follow jobs through.
With Nettoyer, one coordinator stays in touch from the quote through to follow-up. You send one request, a real person reviews it, and we arrange the right people for the job. That removes the usual back and forth between suppliers and gives you a single place to ask what is happening and what comes next.
Planned and reactive maintenance
Good building maintenance in London combines two kinds of work. Reactive maintenance deals with things that go wrong, such as a leak, a broken lock or a failed light. Planned preventative maintenance looks ahead, with scheduled attention to systems and fabric so that fewer problems turn into emergencies. Many clients start with a reactive job and then ask us to put a planned arrangement in place. You can see our planned preventative maintenance service below.
Compliance, coordinated
Compliance is the part of property management that is easiest to lose track of. Fire, electrical, gas, water hygiene and asbestos related work is carried out by appropriately qualified and certified specialists, and we coordinate it alongside everything else so that you are not managing a separate set of suppliers. We will always explain who will attend and what they will provide.
Quotes are free and without obligation. Send the quote form, or call 020 3997 4687 to talk through what you need.
Our eight service categories
Hard services cover the building and its systems. Soft services keep it clean, secure and running day to day.
Cleaning
Office, block and home cleaning, from regular contracts to deep cleans and end of tenancy cleans.
View Cleaning →Repairs and Building Maintenance
Electrical, plumbing, heating, roofing, carpentry and planned preventative maintenance.
View Repairs and Building Maintenance →Safety, Testing and Compliance
Risk assessments, testing and servicing coordinated through appropriately qualified and certified specialists.
View Safety, Testing and Compliance →Property Condition Reports
Inventory and check-in reports and condition reporting for lettings and managed buildings.
View Property Condition Reports →Grounds and Exterior
Gardening, grass cutting and exterior upkeep for the outside of your property.
View Grounds and Exterior →Pest Control
Rodent, insect and bird control and proofing for homes, blocks and commercial premises.
View Pest Control →Security and Access
Keyholding, alarm response, CCTV and access control maintenance.
View Security and Access →Waste and Recycling
Commercial waste collection, bulky waste and rubbish clearance.
View Waste and Recycling →Popular services
Jump straight to the service you need. Each page explains what is covered and links to the quote form.
Repairs and building maintenance
- Electrician
- Plumber
- Handyman
- Boiler repair
- Painter and decorator
- Roof repairs
- Gutter clearing
- Door and lock repairs
- Carpenter
- Air conditioning
- Planned preventative maintenance
Cleaning
- Office cleaning
- End of tenancy cleaning
- Deep cleaning
- After-builders cleaning
- Carpet cleaning
- Window cleaning
- Pressure washing
- Communal area cleaning
Safety, testing and compliance
- Fire risk assessment
- EICR
- Gas safety certificate
- PAT testing
- Legionella risk assessment
- Fire alarm servicing
- Emergency lighting testing
- Asbestos survey
Pest control, security, waste, reports and grounds
How it works
A simple, human process so you can sort the job in minutes and get back to everything else.
Tell us what you need
Send the quick quote form with your service, postcode and brief details. One form covers every trade.
We send a clear quote
A coordinator reviews your request, clarifies anything by phone if needed and emails a transparent quote with rates, any materials and earliest availability for you to approve.
We schedule and coordinate the work
Your operative attends as agreed. We update you on completion and handle any follow-up quickly.
Frequently asked questions
Common questions about facilities management in London.
What does a facilities management company do?
A facilities management company looks after the running of a building so the people using it do not have to chase individual contractors. That covers hard services such as repairs, maintenance and testing, and soft services such as cleaning, grounds, pest control, security and waste.
What is the difference between hard and soft facilities management?
Hard services relate to the building fabric and fixed systems, for example electrics, plumbing, heating and statutory testing. Soft services relate to how the building is kept and used day to day, for example cleaning, grounds, pest control, security and waste.
Can you manage a residential block or only commercial buildings?
We work with homes, residential blocks, landlords and managing agents as well as offices, shops and mixed-use buildings across London. Tell us about the property in the quote form and we will price it accordingly.
Do you only take on full facilities management contracts?
No. You can ask for a single job, such as a repair or a clean, or build up a wider arrangement over time. Everything is coordinated through the same contact whether it is one service or several.
Who carries out regulated work such as testing and safety inspections?
Compliance and testing work is carried out by appropriately qualified and certified specialists, coordinated by us. Tell us what you need and we will explain how it will be arranged.
How do I get a quote for facilities management in London?
Send the quote form with your postcode, the type of property and the services you need, or call 020 3997 4687. A real person reviews every request and will call if anything needs clarifying.
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